FREQUENTLY ASKED QUESTIONS
Q. What does a raw brass finish mean?
A. ‘Raw Brass’ is an un-sealed and lightly polished brass finish. The un-sealed Raw Brass will naturally develop a patina over time unless polished.
Raw brass is our favourite finish and one you will see a lot of in our products. We ensure there are no major marks on our Raw Brass lights, but some light markings may be visible due to the machine spinning in production of the brass.
Q. I would like to polish my Raw brass light, what should I use?
A. Brasso! Using a soft cloth apply some Brasso to your light and rub gently until the marks disappear. Use another clean soft cloth to remove the residue and polish the piece. For a more detailed explanation, please see this blog post.
Q. Do we design our lights in other finishes?
A. Our lovely customers have told us time and time again how much they would love our lights in a range of finishes. We are happy to now announce that most of our lights have options for the following finishes:
Raw Brass, Satin Brass, Bronze (Black), Old English Brass, Nickel (Silver)
Not all of our lights have all finishes available, but if you are looking for something in particular, its always worth getting in contact with our team - Contact Us
Q. Do our lights work in the usa & Canada?
A. All of our products are CE marked, using 250v lamp holders, however some of our products, where we can use UL certified 110v lamp holders. It will specify in the listings.
We hope to develop our line with more options in the future. If you are unsure if a light is suitable for your region, circuit or space please contact us or consult your electrician.
Q. Do we offer trade accounts and discounts?
A. Yes, we do offer trade accounts. If you are a designer, architect or other suitable business then please email our team to organise details for trade discounts.
Q. Are any of our lights IP tested/rated for use in bathrooms?
A. No, currently none of our lights are rated IP44, so they may not be suitable for zones 0, 1 & 2 in your bathroom.
Our lights are currently only rated at IP20.
The diagram below shows the bathroom zones. You cannot use IP20 rated lights in zones 0, 1 or 2 in your bathroom.
*The diagram below is only general guidance and not installation instructions. Always consult your electrician before installing any lights not rated for bathroom zones in your bathroom.
